{"xsrfToken":"4a4167c36d9db51c8add9c04b46fbeb504b0e914_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to PreVeil's Support Desk","sharedPortalName":"PreVeil Support Desk","userInitialAnnouncementMessageWiki":"<p><a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/create/10058\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">CLICK HERE TO ENTER A SUPPORT REQUEST</a></p>\n<p>Important</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Have you set up an account recovery method? PreVeil Support cannot recover your account because we do not store your private key. <a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/topic/8f98fc60-7fcc-4d37-a89a-ca8cb14a2844\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Learn More</a>.</li>\n <li>PreVeil Express passwords are permanent and cannot be reset. <a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/article/1932460050?src=-1706480566\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Learn how to delete your account Here</a>.</li>\n <li>If you are on the 4.23.2 or 4.23.3 builds of PreVeil, we advise you to upgrade to the 4.25.0 build, as there is an issue with the Mail and Drive services in those earlier builds. To determine what version of PreVeil you're on, <a href=\"https://preveil.atlassian.net/servicedesk/customer/portal/2/article/2231631873\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">please click Here</a>.</li>\n</ul>\n<p>Latest Build</p>\n<ul class=\"alternate\" type=\"square\">\n <li>03/28/2024: Build 4.27.2 has been released web only. <a href=\"https://www.preveil.com/download\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Download Here</a>.</li>\n <li>03/07/2024: Build 4.27.1 has been released web only.</li>\n <li>02/29/2024: The Windows 4.27.0 build has been pulled from the website and replaced with 4.26.0 while we investigate a file download issue.</li>\n <li>02/22/2024: Build 4.27.0 has been released web only.</li>\n</ul>\n<p>Contact</p>\n<ul class=\"alternate\" type=\"square\">\n <li>For compliance questions, email <a href=\"mailto:compliance@preveil.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">compliance@preveil.com</a>.</li>\n <li>For product feedback, email <a href=\"mailto:feedback@preveil.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">feedback@preveil.com</a>.</li>\n</ul>","translations":{"en-US":{"helpCenterTitle":"Welcome to PreVeil's Support Desk","sharedPortalName":"PreVeil Support Desk","announcementMessage":"[CLICK HERE TO ENTER A SUPPORT REQUEST|https://preveil.atlassian.net/servicedesk/customer/portal/2/create/10058]\n\nImportant\n\n- Have you set up an account recovery method? PreVeil Support cannot recover your account because we do not store your private key. [Learn More|https://preveil.atlassian.net/servicedesk/customer/portal/2/topic/8f98fc60-7fcc-4d37-a89a-ca8cb14a2844].\n- PreVeil Express passwords are permanent and cannot be reset. [Learn how to delete your account Here|https://preveil.atlassian.net/servicedesk/customer/portal/2/article/1932460050?src=-1706480566].\n- If you are on the 4.23.2 or 4.23.3 builds of PreVeil, we advise you to upgrade to the 4.25.0 build, as there is an issue with the Mail and Drive services in those earlier builds. To determine what version of PreVeil you're on, [please click Here|https://preveil.atlassian.net/servicedesk/customer/portal/2/article/2231631873].\n\nLatest Build\n- 03/28/2024: Build 4.27.2 has been released web only. [Download Here|https://www.preveil.com/download].\n- 03/07/2024: Build 4.27.1 has been released web only.\n- 02/29/2024: The Windows 4.27.0 build has been pulled from the website and replaced with 4.26.0 while we investigate a file download issue.\n- 02/22/2024: Build 4.27.0 has been released web only.\n\n\n\n\n\n\nContact\n- For compliance questions, email [compliance@preveil.com|mailto:compliance@preveil.com].\n- For product feedback, email [feedback@preveil.com|mailto:feedback@preveil.com].","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#233058","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/aef28eee-939b-4414-93aa-be55fbebf03e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYWRmMDEzOC02NGQyLTRjYmMtOTBmYi04Y2I4NDZlNDE5OGMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFlZjI4ZWVlLTkzOWItNDQxNC05M2FhLWJlNTVmYmViZjAzZSI6WyJyZWFkIl19LCJleHAiOjE3MTE3MTU2ODQsIm5iZiI6MTcxMTcxNTA4NH0.T43QXOxklfVz-_CU7a2Bk1Sz28iUFAo9k4FtAiQzDX8&client=3adf0138-64d2-4cbc-90fb-8cb846e4198c&height=300&mode=fit","bannerMediaApiFileId":"aef28eee-939b-4414-93aa-be55fbebf03e","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"PreVeil Support Desk","description":"<p>Welcome to the help center - we're here to help! 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